Patrick Heim is the head of Trust & Security at Dropbox. He talks about how to deal with security issues and how to focus on the user experience. He says Dropbox is committed to improving the state of security as whole for the entire industry. The company is working to educate businesses and users about the importance of passwords. Heim: “Start-ups seem like a double-edged sword, driving a lot of attention of investors and driving the attention of start-ups. The truth is that many companies are innovating and investing in security, which can make it challenging to separate the wheat from the wheat””]