The American Bankers Association polled more than 2,000 U.S. adults in August. ABA: Online banking was the preferred banking channel for a vast majority of consumers. That percentage, which included all age groups, skyrocketed from only 36 percent in 2010. The primary reason for the spike is more adoption among older users, those who fall in the 55 and up category. Experts say increased use of online banking should not concern banks about heightened fraud risks. In 2010, only 20 percent listed online banking as the preferred channel.”]
Source: https://www.inforisktoday.com/consumers-trust-online-banking-a-4041