The better educated your institutions staff, the better your chances of catching or stopping an information security incident from happening. Financial institutions are advised to keep up to date on the latest types of attacks. Phishers are constantly looking for ways to coax well-meaning individuals into opening malicious files or divulging personal information. Check to see if your bank’s information security awareness and program is on the most important level of training and most importantly your customers are aware of the threats of identity theft.”]
Source: https://www.bankinfosecurity.com/build-your-information-security-awareness-program-a-253