ThePlanet, an ISP based in Texas, suffered a small explosion on May 31, knocking out a large number of hosted websites. Community banks and credit unions use hosted solutions for their external-facing websites. Most of these services are hosted by third-party vendors, that fact is largely invisible to the customer/member. Most clients don’t extend their vendor management programs to assess how such an outage would be addressed. And because most disaster recovery/business continuity plans only cover internal scenarios, it wouldn’t be addressed there either.”]