The concept of communications is to remove barriers to allow people to communicate with one another anywhere, anytime, and across any medium from a single device. Unified communications will allow companies to leverage existing technology and enable key employees to have the same information and communications flow whether they are in the office, working from home, or traveling. The net benefit would be gaining time back, which is invaluable to today’s professionals, according to the authors. The authors say that when the complete set of features and functions for a robust unified communications platform are described to end users, most of them say they would see immediate business value.”]