Process management programs such as Six Sigma, ISO 9000 or Total Quality Management are popular. Wharton management professor Mary J. Benner says now may be the time to reassess the corporate utility of process management programs. Process management can drag organizations down and dampen innovation, says Benner. As companies focus on gaining competitive advantage through innovation, research on how and why innovation flourishes is significant, says Mary Benner and Michael Tushman. In 2002, they looked at the number of differences between the quality programs from TQM and ISO 9000.”]