Global fraud losses climbed to $56 billion in 2020, identity fraud scams accounted for $43 billion of that cost. Consumers spent more time at home, transacted less than in previous years, and relied heavily on streaming services, digital commerce and payments. Criminals pounced on new vulnerabilities presented by explosion in remote loan originations and closings. Nearly one-third of identity fraud victims say their financial services providers did not satisfactorily resolve their problems, and 38% of victims closed their accounts because of lack of resolution at the financial institution where fraud occurred.
Source: https://www.helpnetsecurity.com/2021/03/24/total-combined-fraud-losses/