IT needs to support the development and delivery of applications, and are moving towards automation to achieve IT automation. IT must provide engaging customer experiences and superior customer service to stay relevant, says IT expert. The company says it needs to realize IT infrastructure and deliver services with the speed and agility to support innovation and growth while optimizing TCO and improving resource utilization. For more information, visit http://www.techtiv.com/business/news/business-news/com/storyline-storylines.”]