The key to determining the intent of an action is context everything else an organization knows about a users past activities and their role (or roles) in the organization. The more contextual information you have, the better an intent call you can make, says Brandon Swafford, chief technology officer of user and data security at Forcepoint. Most organizations have a solid amount of such data from sources such as endpoint protection tools, Web proxies, and Web proxies.”]
Source: https://www.csoonline.com/article/3250547/to-understand-user-intent-consider-the-context.html