UK telecoms company Sky sent some of its customers an email yesterday evening telling them that their passwords were being reset. Many recipients questioned whether the email was legitimate, and contacted Skys customer service department on Twitter to seek reassurance that they werent being phished. Sky could have done a better job when they designed their email to make it look less suspicious. The company could have better reassured its customers about what has happened, and reduced recipients fears that they were beingphished.”]
Source: https://grahamcluley.com/sky-worries-users-with-phishy-looking-password-reset-email/