Phone and SMS scams are being carried out across Australia, the U.S. and other countries. Around 45% of scams in Australia (and likely other countries) are by phone and text message, researcher says. Government agencies do little to tackle these types of scams, says researcher. Google and Apple should incorporate the information in their software to prevent scams from unfolding, he says. Users should always be on guard for unsolicited calls from unknown numbers and refrain from providing personal information to the caller, especially when they dont expect such a call.”]