ISMG’s Preserving the Customer Experience survey: How do you introduce the right cybersecurity controls to protect customer accounts and transactions? How are institutions incorporating the customer experience as they shape their next cybersecurity investments? Learn: In what ways are organizations balancing fraud mitigation and regulatory compliance without degrading the customers experience? What forms of behavioral analytics or biometrics are being used to monitor for anomalous account activity? How do they resolve the tradeoff between easy-to-use services and cumbersome security controls?”]
Source: https://www.bankinfosecurity.com/whitepapers/preserving-customer-experience-survey-results-w-2968