Positive Technologies has released a new report Social Engineering: How the Human Factor Puts Your Company at Risk. The most effective method of social engineering was to send an email with a phishing link: 27 percent of recipients clicked the link, which led to a special website. Users often glance over or ignore the address, leaving them unaware that they are visiting a fake website. Criminals often call employees by phone, claiming to be from technical support, and request a certain action or information from the employee.”]