COVID-19 pandemic forced the world into a remote working environment. State and local agencies have been working on modernization efforts for years. The immediate, fully digital pandemic response overwhelmed existing online government service delivery systems, causing extreme delays, user frustration, system failures, and rampant fraud.Download whitepaper to find out how Okta Identity Cloud can help secure public services. For confidential support call the National Security Council on 1-800-273-8255 or visit http://www.nsync.org/.”]