Scammers added live chat support to a phishing website for Office 365 credentials to add to the illusion of legitimacy necessary to trick victims. Security researcher Michael Gillespie spotted the scam a mile away. Tawk.to chat service banned the scammer from the site, but it seems to be a short-lived victory as the fraudster apparently created a new account and has resumed business. The fraudulent website is still active and the scammers did such a poor job with it that it’s difficult to believe anyone would fall for their ruse.
Source: https://www.bleepingcomputer.com/news/security/office-365-phishing-page-comes-with-live-chat-support/