An effective telecom services agreement is based on knowledge of real market rates, and on the actual fees paid by the customer for existing services. Clients considered to be “at risk” get the best prices. A negotiation methodology can be broken down into nine specific steps, as described below: Discovery, Renegotiation, Write the RFP Second renegotiation, Publish RFP Finalist selection Negotiation Award Conversion and Negotiating Award Conversion are the next steps to reach a negotiated agreement with incumbent vendors.”]
Source: https://www.csoonline.com/article/2117929/nine-steps-to-better-telecom-service.html