Digital Federal Credit Union is a not-for-profit financial cooperative owned by and operated for its members. Kris VanBeek is a banking/security leader with deep experience in banking and regulatory compliance. He discusses: His institution’s top information security concerns; the members’ concerns; ID Theft Red Flags Rule compliance; major agenda items to address during the second half of 2009. VanBek: “How Can You Use Technology to Know Your Member Better?” “How can you use technology to know your customer and your member better?””]