Ivanti Neurons for IT Service Management (ITSM) now integrates with Citrix Workspace, resulting in reduced help desk ticket volumes, improved mean time to remediation, and optimal personalized end user experiences. Service desk analysts and end users in the everywhere workplace with automation bots that proactively detect and resolve issues. The bots are proactively detecting and resolving issues. They can help organizations maximize their business outcomes by improving the accuracy, speed and efficiency of services delivered. We are also empowering employees to deliver peak performance.
Source: https://www.helpnetsecurity.com/2021/06/09/ivanti-citrix/