Hewlett-Packard announced Thursday that it will roll out an improved services support program. The new support services will be deployed over the next 12 to 18 months. Analyst: “HP is locking down its existing support practices” The announcement comes in the wake of the landmark US$1.3 billion award granted to Oracle last week in its corporate-theft lawsuit against SAP. The move could rankle groups like the Service Industry Association, which has filed an appeal with the U.S. Department of Justice.”]
Source: https://www.csoonline.com/article/2126412/hp-moves-to-improve–protect-its-support-business.html