Brett Johnson was a central figure in the cybercrime world for over 20 years. He built and was leader of ShadowCrew, the precursor to today’s darknet markets. Refund fraud has become so big that it has changed the dynamic of cybercrime as we know it today, Johnson says. Fraud teams at many enterprises overlook refund fraud because it is considered part of customer service, he says. In a video interview with Information Security Media Group, Johnson discusses: how refund fraud has evolved; why fraud teams need to be involved to curb refund fraud.”]
Source: https://www.cuinfosecurity.com/how-refund-fraud-changed-cybercrime-landscape-a-18396