The Depository Trust & Clearing Corp. (DTCC) has deployed identity and access management software. Hitachi ID Systems ID Password Manager is designed to help organizations manage passwords and other authentication factors more effectively. DTCC has seen a reduction of more than 25 percent in password reset calls to its IT help desk from more than 3,800 internal and 80,000 customer users. This has allowed the firm to reassign four of 12 support staff to other, more productive customer service functions.”]
Source: https://www.csoonline.com/article/2128419/how-dtcc-achieved-id-management.html