Chatbot industry is rapidly growing while promising to cost cuts. Some fear that this approach is filled with risks and it is safer to let bots handle only non-vital tasks. Yet, for patients living in remote areas with limited access to healthcare facilities, these tech tools could make a notable difference in the quality of their lives. The applications are endless, but for now, due to limited capabilities of AI, it is best to restrict use to those actions which are safe to be performed by an entity that is still learning.”]
Source: https://chatbotsmagazine.com/how-chatbots-will-shape-the-future-of-healthcare-fa8e30cebb1c