Vishing (or voice phishing) is a type of scam where malicious actors steal personal information from victims over the phone or by leaving fraudulent voice messages. In todays Blox Tale, we will look at two billing / tech support vishing attacks – one from Geek Squad and the other from Norton AntiVirus. Both attacks attempted to steal victims credit card details by sending fake order receipts and including phone numbers to call for processing order returns. The FBI 2020 Internet Crime Report highlighted over 15,000 tech support fraud complaints received in 2020 with losses increasing 171 percent over 2019.”]
Source: https://www.armorblox.com/blog/tech-support-vishing-attacks/