Security operations centers (SOCs) are leaning more on technology, and artificial intelligence (AI) and orchestration are finding their way into the detection and response activities of the modern SOC. Security operations center analysts rely on their skills and knowledge of different systems, tools, technologies, threats and vulnerabilities to investigate alerts. The last thing you want in an industry with high turnover is to lose employees with undocumented knowledge. A good approach to enabling active knowledge sharing is critical to running an efficient SOC.”]