Ellie Wu will lead Bugcrowd’s efforts to deliver customer experience. Wu previously served as Senior Director of Customer Experience Transformation at SAP Concur. Wu was a strategic partner to service leaders and ensured alignment of service delivery and post-sales strategy through the entire lifecycle with over 40,000 customers globally. Wu has won numerous industry awards including Wootric’s CX Experts We Love, MindTouch’s Top 100 Customer Success Strategists and Successly’s Customer Success Influencer awards.
Source: https://www.helpnetsecurity.com/2021/07/02/bugcrowd-ellie-wu/