Software onDemand is gaining momentum in many parts of the enterprise today. Many companies utilize SaaS for their customer/sales management, payroll processing, and even accounting, transferring the software development and maintenance for those applications to companies like Salesforce.com, ADP, and Intuit. With in-sourced software, it’s clear — you build it and deploy it, you own the risk. Even with purchased software, you assume the risk of security holes that may be in software when you buy it.”]
Source: https://www.csoonline.com/article/2135967/does-the-cso-have-a-role-in-bpo-decisions-.html