Dell has been scrambling since last Monday to implement a worldwide recall of 4.1 million batteries. The batteries were made for Dell by Sony, which is shouldering some of the costs of the recall. Dell is pursuing any one of three strategies to help corporate customers get replacement batteries. For companies with a large dedicated IT staff, that staff will track down the affected laptops within the company, order the replacements. In other instances, Dell may set up and staff kiosks on the campus of a corporate customer.”]
Source: https://www.csoonline.com/article/2120269/dell-provides-enterprises-options-with-battery-recall.html