A new report by IT research firm Enterprise Strategy Group reveals the activities and traits of successful managed service providers. The report, titled MSP Partner Landscape 2020 details the best practices and actions leading partners take to unlock MSP success. 86% of MSPs believe cloud-based managed services represent a fundamental change in how their business customers are consuming IT solutions. The managed services space was forecast by ESG to grow 11.5% CAGR from 2019 through 2024.”]