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Data breaches are taking a toll on customer loyalty

Breach Level Index: 1.9 billion data records worldwide were compromised during the first half of 2017 due to 918 data breaches. The number of lost, stolen or compromised records increased by 164 percent compared to the last six months of 2016. As businesses struggle to maintain and protect consumer data, consumers are growing wary of both the attitude and practices those organizations take in order to do so. The consequences of such breaches now appear to be moving beyond the direct financial impact of the financial impact on consumers.”]

Source: https://www.csoonline.com/article/3250836/data-breaches-are-taking-a-toll-on-customer-loyalty.html

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