Cyber resiliency is not an easy goal, but it is possible, and in fact, critical to sound sleep. An organization must be able to recover their operations quickly following an attack. The key to recovery is good planning in advance, and repeated testing of the plan. Have your plan in place before the crisis strikes, and test it, frequently. Keep your employees and customers informed about any crisis that impacts them. If they dont hear from you, they are likely to make up their own explanation, which may be worse than the start of noticeable impact.”]