Mike Fowler, vice president of professional services at DFLabs, leads IR teams on multiple continents. Fowler is a former police detective and U.S. Air Force veteran with over two decades of experience in incident response and forensic investigations. Fowler: Providing responders with “playbooks” for step-by-step incident response processes, for example, is essential. He says automation can help, but automation can also be beneficial to those in need of skilled response personnel, especially in the healthcare industry.”]
Source: https://www.govinfosecurity.com/creating-playbook-for-incident-response-a-10502