Theres an old joke that goes something like this: To err is human, but to really screw things up youll need a computer. The point is that even the most carefully thought through systems and processes might contain bugs and wrinkles which only come to light when something disastrous happens. A mistake by a human operator saw a computer system send a. false. message to residents of Hawaii, warning that a missile was about to strike: “This is not a drill””]
Source: https://businessinsights.bitdefender.com/communication-responding-cybersecurity-incident