In most cloud engagements these days, it is not only the customers data that is in the cloud, but also many key parts of the vendor contract as well. The average cloud vendor today generally places several key areas of the contract. Key terms (support obligations, service levels, service descriptions, performance standards, etc.) can change at any time. The trend started in the telecom industry many years ago and spread to almost every form of vendor agreement. Unless businesses are vigilant and aggressively push-back on these types of agreements, they will be placing themselves at considerable risk.”]
Source: https://www.csoonline.com/article/3196259/cloud-solutions-the-danger-of-floating-contracts.html