Elite Offering Provides Enterprise Customers with Personalized, Dedicated Support from Highly Knowledgeable Technical Account Managers. Centrifys world-class support organisation has helped the company achieve a customer retention rate of 97 percent, among the highest in the industry. The new Elite-level support program caters to large organisations that demand direct access to dedicated customer support personnel who can serve as trusted advisors. Premium-level customers can access the support team 24 x 7 through any of the supported channels phone, email or online.”]