Carrier IQ is accused of installing rootkits on millions of phones around the world. Detractors say the company’s software violates end user privacy and, at worst, federal wiretap laws. Carrier IQ vehemently denies the claims, saying its software does not record, store or transmit the contents of SMS messages, email, photographs, audio or video. The jury is still out as to whether Carrier IQ has committed privacy violations, or is simply monitoring for quality of service. The challenge is that it’s unclear what Carrier IQ and its carrier and handset customers are collecting.”]
Source: https://www.csoonline.com/article/2130366/carrier-iq–a-privacy-tempest-in-your-pants-pocket.html