FDIC’s Donald Saxinger: “Some of the services we didn’t previously think were critical turned out to be higher on the criticality list” Saxinger is team leader and subject expert for the FDIC in the area of regulatory IT examinations. Banks need to emphasis due diligence, make sure service providers can fulfill contractual obligations and continually mange those risks. Saxinger also discusses how disaster recovery during severe storms can be foiled if service level agreements are not clearly spelled out; how testing before an outage occurs is so critical.”]
Source: https://www.bankinfosecurity.com/business-continuity-lessons-learned-a-3786