Gartner: 99% of cloud security failures will be the customers fault through 2025. Incident response teams must behave differently to thwart breaches in a more complex cloud environment. Cloud incidents can occur within the different layers of the cloud environment, also referred to as domains, which typically fall within the CSC responsibilities. Incidents in the service domain can potentially put the entire cloud environment at risk and may affect cloud accounts, IAM permissions and more. The shared responsibility model for cloud environments differs between the different types of cloud services.”]
Source: https://securityintelligence.com/posts/incident-response-cloud-security/