Amazon is under fire for its privacy policies after a Bloomberg report revealed that the company hires auditors to listen to Echo users voice recordings. The auditors are made up of contractors and full-time Amazon employees working in locations like Boston, Costa Rica, India and Romania. Amazon s privacy policy does not explicitly state that a team is listening to Alexa conversations. The recordings are transcribed, annotated and fed back into the software as part of an effort to improve the voice command device’s comprehension of human speech.
Source: https://threatpost.com/amazon-auditors-listen-to-echo-recordings-report-says/143696/