Financial Institution leaders show how they’ve prospered during recession. Customers ask: “Is my money safe?” 90 percent of institutions responded to crisis by meeting face-to-face with customers. Park Avenue Bank didn’t stop lending during the financial crisis. Smaller banks will survive and thrive more so than larger businesses, bank chairman says. “Small businesses are agile and adaptable enough to move quickly,” he says. “They are quite an advantage at the banking industry, ‘too big to fail,’ he says.”]
Source: https://www.bankinfosecurity.com/5-ways-to-build-customer-confidence-a-1390