Most computing devices and software became more secure in 2009. The average end-user still has 12 unpatched programs on his or her machine. Most browser developers started implementing (or strengthening) anti-phishing and anti-malware detectors. Spam, as a percentage of global e-mail, is as high as ever, at over 80 percent, but most users are receiving less than a handful of spam messages in their inbox each day. In 2010, I expect to continue to lose to end-users to lose out on the rise of malicious software.”]
Source: https://www.csoonline.com/article/2629104/2009-marked-another-bad-year-for-it-security.html