xMatters announced new feature advancements designed to facilitate a data-driven DevOps approach to incident resolution. DevOps, SRE and operations teams can now easily create collaboration channels directly from the Incident Console, using Slack, Microsoft Teams and Zoom. New pre-built automation steps further streamline the incident resolution process so managers can quickly add notes and assign severity or priority levels to an incident. New export options for post-incident reporting enable technical teams to share postmortem insights more broadly across the organization.
Source: https://www.helpnetsecurity.com/2021/02/26/xmatters-feature-advancements/