In the world of business there seems to constantly be a battle for supremacy between People and Process. The ultimate goal of a process is to solve a problem presented by a person. In almost every process out there (aside from some automated production), humans form an important part. The process is in place because it is solving a human-provided problem In many cases, it is a person who is responsible for starting the process to begin with. And, in the end, many small details are human decisions for the design of a new golf club head.”]
Source: https://informationsecuritybuzz.com/articles/workflows-people-processes/