Blog | G5 Cyber Security

Windows 10 Local Password Recovery

TL;DR

Generally, you can’t directly *retrieve* a forgotten Windows 10 local account password. However, you can *reset* it using a password reset disk, security questions (if set up), or by reinstalling Windows (as a last resort). Microsoft accounts have different recovery options.

Resetting Your Local Account Password

  1. Check for a Password Reset Disk: If you created a password reset disk when setting up your account, this is the easiest method.
    • Insert the USB drive containing the reset disk.
    • On the login screen, click ‘Reset password’.
    • Follow the on-screen instructions to create a new password.
  2. Use Security Questions (If Enabled): If you set up security questions during account creation:
    • On the login screen, click ‘Reset password’.
    • Select ‘Answer your security questions’.
    • Correctly answer the questions to create a new password. Note: This option is only available if you previously configured security questions.
  3. Use Another Administrator Account: If another administrator account exists on the computer:
    • Log in with the other administrator account.
    • Press Win + R to open the Run dialog box.
    • Type netplwiz and press Enter.
    • Select the user account you want to reset the password for.
    • Click ‘Reset Password’.
    • Enter a new password and confirm it.
  4. Enable the Built-in Administrator Account (Advanced): This requires booting into Recovery Environment.
    • Restart your computer. While restarting, repeatedly press Shift while clicking ‘Restart’ from the power menu.
    • This will boot you into the Windows Recovery Environment (WinRE).
    • Navigate to: Troubleshoot > Advanced options > Command Prompt.
    • In the command prompt, type
      net user administrator /active:yes

      and press Enter.

    • Restart your computer. The built-in Administrator account should now be available.
    • Log in with the enabled Administrator account (no password initially).
    • Follow steps from ‘Use Another Administrator Account’ to reset the target user’s password using netplwiz.
    • After resetting, disable the built-in administrator account for security:
      net user administrator /active:no
  5. Reinstall Windows (Last Resort): This will erase all data on your drive.
    • Boot from a Windows 10 installation media (USB or DVD).
    • Follow the on-screen instructions to reinstall Windows.
    • Choose ‘Custom: Install Windows only (advanced)’ during setup.
    • Delete the existing partitions and create new ones. Warning: This will delete all your files!

Important Considerations

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