The United Airlines incident is now internationally known to the point of actually becoming an international incident, where Asian fliers believe Uniteds treatment of Dr. Dhao is how they treat all Asians. It is important to stress that despite United being an airline, the incident was very much a security incident that all professionals should examine. The worst incidents Ive experienced on an airplane were almost always when I flew United and Continental. It was generally the result of actions of the flight crew.”]