Vyopta announced the release of its Intelligent Monitoring Engine. It features smart alerts that empower IT and collaboration engineers to quickly detect and solve problems. Features include: Live views of alert statuses and configurations. Integration into existing operations workflow by sending alerts to IT Service Management, ticketing systems, and messaging platforms. All of this functionality is delivered in a single pane that includes UC, video, voice vendors as well as cloud and on-premises deployments. It includes UCaaS, video and voice vendors.
Source: https://www.helpnetsecurity.com/2021/01/28/vyopta-intelligent-monitoring-engine/