Banking institutions are looking to outsource their network and security requirements to vendors. Mike Martone, Information Security Officer at Central Bank, Texas, oversees network and computer security outsourced services at his bank. Here, Martone discusses his criteria and factors for hiring a managed security service provider. Customers confidence in the bank’s ability to secure personal financial information is a prerequisite for implementing integrated services that ultimately provide satisfaction and cost-effective cost-effectiveness. Do they have the required service and product offering that will satisfy our current need?”]