Speech recognition has become a powerful tool for authenticating customers in a seamless manner, says Sekar Jaganathan, director of digital strategy at Malaysias Kenanga Investment Bank. He says AI can be leveraged to distinguish between mimicry and speech from a real person. He is also the technical adviser for Rakuten Trade, Malaysia’s first fully virtual stockbroking firm. He has more than 30 years of experience managing business operations, personnel and information technology. He also discusses the various authentication mechanisms under customer identity and access management.”]
Source: https://www.cuinfosecurity.com/using-speech-recognition-to-authenticate-customers-a-16134