Last week we paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigated isolated reports of users missing files after updating. Reports of actual data loss are few (one one-hundredth of one percent of version 1809 installs), any data loss is serious. We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation. Microsoft Support and our retail stores customer service personnel are available at no charge to help customers.”]