IT underwent a major change in 2020 as organizations were forced to quickly adopt strategies to handle new cybersecurity threats and increased remote working and collaboration needs. Cybersecurity remains a top concern for 2021, as attackers continue to threaten organizations, particularly in energy/utilities, government, and manufacturing. In addition to cybersecurity, both businesses and technology experts expect a continuation of remote work and learning. For 2021, it is predicted that organizations will continue or increase their investment in top five areas, including cybersecurity and telephony.
Source: https://www.helpnetsecurity.com/2021/01/05/top-five-technology-trends/