An exclusion in a policy after a business change caused this risk manager to dig deeper. And in the process, created a new market outside the company while driving successful change inside the company. This is part of the Leading Security Change on Cyber Insurance series, this perspective is from a real risk manager. In this interview, a risk manager describes his experience with commercial insurance to match the needs of the organization with solutions available to help them manage risks that might be hard to otherwise control. This means spending a lot of time.”]